Muhammad Asif Feroz
Personal Information:
Father Name: Feroz Uddin (Late)
Date of Birth: 18 January
E- mail: AasifFerozZ@gmail.com
Cell: 92-345-3025951
Personal Summary:
An experienced Umrah Manager, with over 17 years’ experience. I have worked in a variety of creative roles with a flair for creative ideas and an aptitude for learning quickly. I enjoy being part of Umrah Team, as well as managing and motivating a productive team in a highly successful and challenging agency.
Key Skills & Achievements:
• Proficient in the majority of Umrah packages and the Processing accordingly.
• Experience in managing a team of Umrah Coordinators.
• Worked on Different Travel Agencies Software’s ( Travel Pro \ Catalyst \ CRM)
• Experience of Umrah Operations \ Admin \ HR \ Finance\ Sales \ Recovery
• Experience of Other Country Visa Processing (Thai \ Malaysia and Dubai Visa)
Software Package \ Technology:
Adobe Photoshop, Freehand, Corel Draw Computer Hardware
Macromedia Dream weaver 8
Microsoft Word \ Excel \ PowerPoint \ Emails Microsoft Visual Basic 6.0
C Sharp \ Dot Net \ SQL Server
Academic Qualification:
Bachelor of Arts (B.A) from "Karachi University” Private in 2008 with 2nd Division.
Intermediate from "Board of Secondary Education Karachi" in the year 2004.
Matriculation from "Iqbal English Grammar school" Karachi in the year 2002.
Technical Qualification:
Certified in Microsoft Office from "Alhamd Institute of Computer Science" in 2002.
Certified in Hardware Engineering from "Computer Universe" in 2003
Six Months Course in Web and Graphic Designing from "Roshi Computers" in 2004
Visual Basic 6.0 Course from "Crescent Institute of Information Technology" in 2005
Short Course in C Sharp, Asp. Net from "Aptech Computers" in 2009
Work Experience:
8.)Hadi Masarat Group – Karachi Branch | 01 Sep 2018 – Continue
Designation: Manager - Karachi
7.) Travel Mate – Al Khair Group | 01 Jan 2018 – 31 August 2018
Designation: Business Development Manager – Umrah & Hajj
Job Responsibilities:
• Dealing with Umrah Clients & Agents as per the Umrah Requirements
• Package Preparation for Star \ Economy Umrah Hotels as per the Requirements
• Maintaining all the Umrah Documentations for our Office Record.
• Coordination with the Reservation team for Hotel Confirmations and Vouchers
• Coordination with Visa Process Team regarding Umrah Visa and its Status.
• Coordination with Tickets Team for the issuance of the Air Tickets.
• Handing Over all the Original Documents to the Client respectively
6.) Meezab Air (Travel Management Company) Meezab Group| 01 Jun 2016 – 31 Dec 2017
Designation: Umrah In charge
Extra Skills \ Experiences In Meezab Air:-
• Worked as an Admin \ HR from 01 Jun 16 – 30 Sep 16)
• Worked as a Dubai Visa Supervisor from 01 Jun 17 – 30 Sep
Job Responsibilities:
• Invoices of Umrah Passengers
• Package Preparation for Star \ Economy Umrah Passengers
• Creating Hotel Accommodation Vouchers
• Directly Reporting to Chief Operations Officer
• Coordination With Head Office regarding Umrah Visa, Umrah Quotations
• Coordination with Clients regarding discrepancies in documents, Visa Status Etc
5.) Oasis Group of Travels | 16 June 2015 – 30 May 2016
Designation: Executive Umrah Operations Extra Skills \ Experiences In Oasis Group:-
• Worked as a Visa Officer from 16 June 2015 – 30 Sep 2015
Thai & Malaysia Visa Processing according the requirement of the Consulates Job Responsibilities:
• Worked in Drop Box – Thai & Malaysia Visa Department
• Completely knowledge regarding the Process of Tourist Visa for Thailand and Malaysia
• Invoices of Umrah Passengers
• Package Preparation for Star \ Economy Umrah Passengers
• Creating Hotel Accommodation Vouchers
• Directly Reporting to Chief Commercial Officer Mr. Tahir Baloch
4.) Sonya Southern Travel Group | 15 September 2014 – 15 June 2015 |
Designation: Executive Operations – Umrah & Hajj Extra Skills \ Experiences In Sonya Southern Group:-
• Dealing with Hajj Clients according the Packages. Job Responsibilities:
• Customer dealing, also on Calls and Emails.
• Coordination With Head Office regarding Umrah Visa, Umrah Quotations
• Preparation of Umrah Price quotation for Clients
• Coordination with branch’s Account Department
• Coordination with Clients regarding discrepancies in documents, Visa Status Etc
• Preparation of Umrah Documents and Checking of Umrah Visa after Endorsement.
• Creating Invoices, Star Umrah Packages, Hotel Vouchers & Directly Reporting to M.D
3.) Dar Al Salam Group of Travels & Tourism | June 2004 – August 2014 Designation: Senior General Manager – Umrah Section
Job Responsibilities:
• The delivery of Passports control and scheduling
• Design and develop the Umrah Packages
• Dealing with Travel Agents and Direct Clients face to face and telephone as well
• Maintained the Umrah Application according to the Saudi Consulate
• Responsible for all the Umrah Visa Process For the Submission of Passport
• Scanning Pictures, Uploading for E-numbers ,Generating Barcodes, Printouts & All Excel Work
• Directly Daily Reporting to the Chief Executive Officer (Mr Aamir Sheikh)
• Received the Appreciation Certificate in 2006 and 2010 for the Good Work
• Manage the all Umrah Team working for the assistance.
2.) Granton International | 02 Mar 2004 – 30 May 2004 Designation: Marketing Supervisor
Job Responsibilities:
• Manage the Team of Marketing Advertisers
• Meet the people and convey the Message regarding the Product
• Done Marketing for Carlton Hotel – Karachi
1.) Fas Track Couriers | Jun 2002 – Feb 2004 Designation: Data Entry Operator
Job Responsibilities:
• Prepare Invoices for Clients In Excel
• Maintained the outgoing or incoming Emails
• Receive the telephone calls from Clients
• Dealing With Clients on Reception